Terms & Conditions
Welcome to Golden Trading & Golden Furniture. By purchasing products or services from us, you agree to the following terms and conditions. Please read them carefully before proceeding with any transaction.
1. General
- All sales are subject to availability of stock and confirmation of order.
- Golden Trading & Golden Furniture reserves the right to refuse service to anyone for any reason at any time.
- Prices are subject to change without prior notice, depending on market conditions.
2. Orders & Payments
- Full payment or agreed installment must be made before product delivery.
- We accept cash, bank transfer, and digital payment methods as approved by our accounts department.
- For customized furniture, a minimum advance of 50% is required.
3. Delivery & Installation
- Delivery timelines vary depending on product type and stock availability.
- Installation (if applicable) will be carried out by our authorized service team.
- Customers must ensure proper site readiness before installation.
4. Warranty & Returns
- Godrej security products and Golden Furniture items come with manufacturer warranty (as mentioned in product documents).
- No returns will be accepted without original invoice and warranty card.
- Warranty does not cover misuse, mishandling, or unauthorized repairs.
5. Customer Responsibilities
- Customers must verify product condition at the time of delivery.
- Any issues must be reported within 48 hours of receiving the product.
- Customers are responsible for providing correct delivery addresses and contact details.
6. Legal
- All disputes are subject to the jurisdiction of Dhaka courts only.
- Golden Trading & Golden Furniture reserves the right to update or modify these terms at any time without prior notice.