Terms & Conditions

Welcome to Golden Trading & Golden Furniture. By purchasing products or services from us, you agree to the following terms and conditions. Please read them carefully before proceeding with any transaction.

1. General

  • All sales are subject to availability of stock and confirmation of order.
  • Golden Trading & Golden Furniture reserves the right to refuse service to anyone for any reason at any time.
  • Prices are subject to change without prior notice, depending on market conditions.

2. Orders & Payments

  • Full payment or agreed installment must be made before product delivery.
  • We accept cash, bank transfer, and digital payment methods as approved by our accounts department.
  • For customized furniture, a minimum advance of 50% is required.

3. Delivery & Installation

  • Delivery timelines vary depending on product type and stock availability.
  • Installation (if applicable) will be carried out by our authorized service team.
  • Customers must ensure proper site readiness before installation.

4. Warranty & Returns

  • Godrej security products and Golden Furniture items come with manufacturer warranty (as mentioned in product documents).
  • No returns will be accepted without original invoice and warranty card.
  • Warranty does not cover misuse, mishandling, or unauthorized repairs.

5. Customer Responsibilities

  • Customers must verify product condition at the time of delivery.
  • Any issues must be reported within 48 hours of receiving the product.
  • Customers are responsible for providing correct delivery addresses and contact details.

6. Legal

  • All disputes are subject to the jurisdiction of Dhaka courts only.
  • Golden Trading & Golden Furniture reserves the right to update or modify these terms at any time without prior notice.